STORE POLICY

Store Policy below

 

Appointments are by

VIRTUAL BRA FITTING

When you book an appointment, you will receive a link for a

survey that needs to be filled out before the appointment. 

TIMES slots are based on Pacific Standard Time

 

The day before the meeting, a VIRTUAL FITTING LINK will be in your receipt. I do run my appointment tight, so be sure to start early to work out issues on your end! 

Thank you, :)  

 

I'm so excited to help you 

On Your RECEIPT, when you pay, you will have a link for a Questionnaire. Please fill that out two days before the appointment.

 

Have you ever wanted to be professionally fitted for your bra?

Or has it been over a year since you're the last Fitting?

Do you constantly wrestle with that thing you wear every single day

Or have your current bras seen their better days? 

 

We are here to help! 

Select a date and time above, then pay only $25 to secure your time slot. 

Within 48 hours, you will receive an email confirming your appointment with a link to a questionnaire that needs to be filled out. You can choose how you want to meet virtually via a zoom link, Facebook, or google link as well.

To secure an appointment, pick a day that will be best for you; I fill up quickly when I announce the dates. 

Your professional bra fitting will be conducted by a Certified Chestologist, assuring a perfect fit every time. 

(Booking requires a $25 non-refundable deposit. The deposit will be credited towards purchase) 

A 24-hour cancelation is requested. Please, if there is a no-show or cancelation, a $10 reschedule fee won't be applied to purchase.

 

Enjoy the boost! 

 

 

 Please read the Store Policy below.

We can perk up your life!

 

Want personalized Fitting?

Has it been over a year since your last Fitting?

 

 

Here's how we help you with your Fitting:

We will have you fill out a form that will identify your fitting needs.

 

You'll then be paired with a Chestologist who will determine your measurement. More than likely, Hope!

This measurement will allow us to hand-select bras from our various brands and styles based on your measurement and identified needs.

A $25 fitting fee is required to secure your appointment, and your credit card will be charged for setting up your appointment; the fee will be applied to your purchase of a full-priced bra. We always order these bras for our clients from our manufacturers. Sometimes it can take up to 2-4 weeks, depending on where it comes from.

We ask that you give us a 24-hour notice that you will not be able to make it. If you don't show up for your Virtual fitting appointment, we will charge you the fitting service fee the $25.

You will get the attention of a certified Chestologist, and you'll receive her undivided attention, and she will help you find that perfect fit bra that you are looking for. 

Our Bras range from $65.00 up to $250.00

At Hope's Chest, we believe that you must find your perfect fitting bra. Your health, clothing, and confidence depend on it!

We will pair you with a trained Chestologist that will allow you to ask questions and receive a one-on-one consultation.

 

If interested in becoming a Chestologist, someone will contact you within the next 24 hours. Every woman's figure is entirely different, and it's our joy to find that perfect bra for you and give you the support you deserve. You'll still need a credit card to secure your Fitting. Our Chestologists are available as they will respond shortly.

 

Our body changes many times through the year due to weight gain, loss of weight, hormones, weather, good relationship, bad relationships, health, exercise, stress, changes in our life..and so many other reasons. Please know this before you make a purchase.

 

ALL SALES ARE FINAL. We will guide you with the best solutions to choose from, but we ask that you like your choices. We are always about the fit first, then styles. Some bras work differently in different sizes.

No REFUNDS, Store Credit only.

Tags must be available and in new condition so we can get resale.

If there is a no show. A rescheduling fee of $10 needs to be paid for in advance and will not be applied to your purchase but the scheduled fee $25 will be applied to your purchase.

 

 

Hope's Chest 

COO

 

 

 RETURN POLICY

 

What is this store policy on exchanges and returns?

We want you to be satisfied with your orders from Hopes Chest If you are not totally pleased with your purchase, you many return any clothing product within 3 days of receiving the product for an exchange or store credit for ONLINE ORDERS ONLY.   No cash/credit refunds will be given. The returned product must be in new, unused and unwashed condition with all tags attached, including all original documentation, parts and accessories to insure full credit. Upon inspection of your returned item, if there appears to be any damage or signs of use to the item, we will be unable to issue a refund.

Hopes Chest does not reimburse the cost of return shipping unless you received an item in error or the item was defective.

Please email us at hopes@hopeschest.com or call 951-678-2727 or 714 797-9996 for any questions or concerns about returns.

Damaged or Defective Items

If your order arrives damaged, broken or defective we will either replace the item if possible or ship out a new one completely at our expense. Please let us know of any damages within 48 hours of receiving the product. Requests for replacements will be processed as quickly as possible. Please note that we are unable to express ship replacement items.

 

Credit and Return Time

Please give us some time to process your return/exchange. It takes about 7-10 business days for us to receive the returned or exchanged product back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail that reflects your new order. All credits granted are for the purchaser of the product only.

Canceling Your Order

If you have placed an order and would like to cancel it, please call us at 951-678-2727 within six hours of placing your order to cancel it free of any charges. Don’t worry! Even after the four hours, our friendly customer service will do all that we can to stop the items from being processed and/or shipped but there is no guarantee that we will be able to stop it in time.

Do you accept orders placed outside of the US?

Not at this time.

How long will it take to receive my order?

Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending shipping method selected.

What if something is wrong with my order?

If you have a problem with an order from this store, please contact the store directly at 951-678-2727 or email us at hopes@hopechest.com