Store Policy

Store Policy below


FEE is applied towards purchase.
When you secure your Virtual fitting, your receipt will have the steps you will need to take, for your fitting appointment, with the links necessary. 

                                                     Professional Bra Fitting by a Certified Chestologist. Assuring a perfect fit every time. 

24 hour cancellation is requested. Please.

So, I can give someone else that time slot.

We can perk up your life!

Want a personalized Fitting?
Has it been over a year since you last fitting?


Here’s how we help you for your fitting:
We will have you fill out a form that will identify your fitting needs

You'll then be paired with a Chestologist who will determine your measurement More then likely, Hope!
This measurement will allow us to hand-select bras  from our various brands and styles based off of your measurement and identified needs.
A $25 fitting fee is required in order to secure your appointment, your credit card will be charged for setting up your appointment, the fee will be applied to your purchase of a full-priced bra. We always order these bras for our clients from our manufacturers. Sometimes it can take up to 2-4 weeks depending on where it comes from.
We ask that you give us a 24-hour notice that you will not be able to make it. If you don't show up for your Virtual fitting appointment, we will charge you the fitting service fee the $25.

You will get the attention of a certified Chestologist and you'll receive her undivided attention and she will help you find that perfect fit a bra that you are looking for. 
Our Bras range from $65.00 up $250.00
At Hope's Chest, we believe that it is important for you to find your perfect fitting bra. Your health, clothing, and confidence depend on it!

We will pair you with a trained Chestologist that will allow you to ask questions, and receive a one-on-one consultation.

 

If interested in becoming a Chestologist, someone will contact you within the next 24 hours. Every woman’s figure is completely different, and it’s our joy to find that perfect bra for you and give you the support you deserve. You'll still need a credit card to secure your fitting. Our Chestologists are available as they will respond shortly.

Our body changes many times through the year due to weight gain, lose of weight, hormones, weather, good relationship, bad relationships, health, exercise, stress, changes in our life..and so many other reasons.  Please know this before you make a purchase.

 

NO SPECIAL ORDERS WITH STORE CREDIT.

ALL SALES ARE FINAL.

No REFUNDS, Store Credit only.

Tags must be available and in new condition so we can resale.

If there is a no show. rescheduling fee of $10 needs to be paid for in advance and will

not be applied to your purchase but the scheduled fee  $25 will be applied to your purchase.

 

 

Hope's Chest 

COO

 

 

 RETURN POLICY

 

What is this store policy on exchanges and returns?

We want you to be satisfied with your order from Design With Agape™ If you are not totally pleased with your purchase, you many return any clothing product within 3 days of receiving the product for an exchange or store credit for ONLINE ORDERS ONLY.   No cash/credit refunds will be given. The returned product must be in new, unused and unwashed condition with all tags attached, including all original documentation, parts and accessories to insure full credit. Upon inspection of your returned item, if there appears to be any damage or signs of use to the item, we will be unable to issue a refund.

Hopes Chest does not reimburse the cost of return shipping unless you received an item in error or the item was defective.

Please email us at hopes@hopeschest.com or call 951-678-2727 for any questions or concerns about returns.

Damaged or Defective Items

If your order arrives damaged, broken or defective we will either replace the item if possible or ship out a new one completely at our expense. Please let us know of any damages within 48 hours of receiving the product. Requests for replacements will be processed as quickly as possible. Please note that we are unable to express ship replacement items.

 

Credit and Return Time

Please give us some time to process your return/exchange. It takes about 7-10 business days for us to receive the returned or exchanged product back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail that reflects your new order. All credits granted are for the purchaser of the product only.

Canceling Your Order

If you have placed an order and would like to cancel it, please call us at 951-678-2727 within six hours of placing your order to cancel it free of any charges. Don’t worry! Even after the four hours, our friendly customer service will do all that we can to stop the items from being processed and/or shipped but there is no guarantee that we will be able to stop it in time.

Do you accept orders placed outside of the US?

Not at this time.

How long will it take to receive my order?

Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending shipping method selected.

What if something is wrong with my order?

If you have a problem with an order from this store, please contact the store directly at 951-678-2727 or email us at hopes@hopechest.com